Q-secure: Security Guaranteed

The Multi-Brand Security Guarantee in Partnership with VBH

The new Q-secure Guarantee from our hardware partners VBH, offers your customers up to £8,000 in the unlikely event that their home is broken into as a result of failed hardware on a Q-secure installation.

Q-secure is a comprehensive hardware guarantee and Everglade Windows is one of the exclusive Q-secure Manufacturing Partners. This means that you can purchase Q-secure approved products from us and sign-up to become a Q-secure Installer to offer this premium guarantee to your customers.

If a home is broken into as a direct result of a failure of the Q-secure approved hardware, VBH will:

• Pay up to £1,750 towards the cost of employing an emergency locksmith, glazier or boarding up specialist to gain access and/or secure the property in the immediate aftermath of a break in

• Pay up to £3,000 towards the cost of repairing or replacing (whichever is cheaper) the door or window. The customer should arrange the repair or replacement directly with the original installer (once the claim has been agreed) and we will cover the cost up to a maximum of £3,000.

• Pay up to £2,000 towards the customer’s insurance excess payment. We will pay the customer direct after receiving copies of the relevant paperwork

• Finally, we will make a goodwill payment of up to £1,250 direct to the end customer which we hope will go some way to alleviating the distress caused by a break in*

• One Collection PVCu Outward Opening Windows (Q-secure PREMIUM)

• aïr MOD Series Aluminium Outward Opening Windows (Q-secure Standard)

• One Collection PVCu Residential & Double Doors (Q-secure PREMIUM)

• aïr MOD Series Aluminium Doors (Q-secure PREMIUM)

• One Collection PVCu Tilt & Turn Windows (Q-secure PREMIUM)

• aïr MOD Series Aluminium Tilt & Turn Windows (Q-secure PREMIUM)

• aïr Aluminium Lift & Slide Patio Doors (Q-secure PREMIUM)